Privacy Policy

MESHA DMS UPS Application

This Privacy Policy outlines how we collect, use, store, and protect your information when you use the MESHA DMS-UPS app to monitor and analyse data from your battery device. It also explains your choices regarding the data you provide.

The app serves as an interface to retrieve data from the hardware via Bluetooth. The data collected from the hardware is uploaded to the cloud using your mobile internet connection. This data is then computed and analysed to generate a report, which is available for download within the app.

By using the app, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We do not collect personal or personally identifiable information through the app.

  • Device Identifiers:The device ID associated with the hardware to facilitate data retrieval
  • System Details:You may enter system details regarding the installation
  • App Usage Data:Non-personally identifiable data regarding app usage, including crash reports or performance-related data

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Reports & Summaries:Include battery details in the performance reports of connected IoT devices
  • App Enhancement:Enhance the functionality and user experience of the app

3. Data Sharing

  • Third Party Usage:We do not share your personal data with third parties
  • Service Providers:Cloud storage providers with strict data protection measures

4. Data Security

  • Encryption:All data transmitted between IoT device, app, and servers is encrypted
  • Security Measures:Multiple precautions taken to protect your information

5. User Control

You have control over the data collected by the app:

  • Opt Out Option:You can opt out of entering system details within the app
  • Data Removal:Delete your device data by uninstalling the app or clearing app settings

6. Retention of Data

We retain your data for as long as necessary to fulfill the purposes described in this Privacy Policy. If you no longer wish to use the app, you can uninstall it at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When significant changes occur, we will notify you through the app or other means. Please check this page periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via the support section of the app or reach out to our customer support.